Delivery questionThe agent answered
New leadContact saved to CRM
Voice messageTranscribed, the agent replied
An AI agent for Instagram, Telegram, Facebook and your website.
From the first question to the lead — in one place.
Delivery questionThe agent answered
New leadContact saved to CRM
Voice messageTranscribed, the agent replied
Malika Yusupova
Asking about delivery
and the model in black
Who answers customers
MatedAnswers questions
AzizaComplex requests
Already answering customers with Mated
Instagram, Telegram, Facebook and your website come together in one feed. The agent answers from your knowledge, and you see the context and step in when needed.
Connect a channelThe agent talks about the product, clarifies the request and collects the contact. The lead, deal stage and conversation history stay in the CRM, and a label shows which ad the customer came from.
Set up salesTell it what you sell and how your business works. Set the rules for handing over to a person, check the answers and switch the agent on.
Create an agentMated answers customers on Instagram and Telegram instantly — leads no longer get lost, and the team focuses on sales.
We connected it in one evening. The AI agent runs conversations and collects contacts on its own — the number of leads from social media has grown noticeably.
We automated Instagram Direct. Less routine, more course sign-ups.
The reviews are translated from Russian.
Discuss your scenarioAuthorize your Instagram or Facebook account, connect Telegram or add the widget to your website.
Answer the wizard in plain text. It turns your answers into your agent’s knowledge base.
Check the agent’s answers before launch, set up handoff to a person and switch it on.
Start includes 900 AI answers a month, Business 2 500. Need more? Add answers with the slider, from 100, at cost.
The Start plan, free for 3 days
One trial per account
Up to 100 AI answers a day
Start for freeAfter 3 days, choose a plan to keep your agent replying.
For your first sales in chats
Answers included, no extra charge
900 AI answers a month
Choose StartFor a growing team
Answers included, no extra charge
2 500 AI answers a month
Choose BusinessFor your business process
Price depends on volume and features
Your own package of answers and features
Discuss your projectPlan prices are per month. Extra answers are paid once and never expire. The payment system’s 2.5% fee is added at checkout.
Yes. Every new sign-up gets the Start plan free for 3 days — no card needed, up to 100 AI answers a day. The trial is given once per account (phone number), not per business in it. If you signed up earlier and have never used a trial, turn it on in your workspace. After the trial, choose a plan: without a plan the agent doesn’t reply to customers.
Yes. Set up the knowledge base and check the agent’s answers in the sandbox — no plan is needed for that. The agent replies to customers in your channels during the trial and on a plan.
It asks a clarifying question or hands the conversation over to a manager. You set the knowledge base and the rules for when a person steps in.
Yes. Take over the conversation in the workspace or the iOS app. While a person is answering, the agent stays silent. Then you can switch it back on.
Russian, Uzbek — in Latin and Cyrillic — and English. The agent adapts to the customer’s language.
Not yet. The official connection via the WhatsApp Business API is in preparation. Instagram, Telegram, Facebook and your website are available now.
Let Mated take the first reply.
Let’s get started